Privacy Policy

Last Updated: September 2026

Chiropractic Clinics of the Carolinas ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us through our website. This Privacy Policy outlines how we collect, use, maintain, and safeguard your information across our primary digital network and localized practice portals.

Applicable Locations

This Privacy Policy applies to online data collection across all practice locations operating under or in association with Chiropractic Clinics of the Carolinas, including:

Burlington Location Burlington Sports & Family Chiropractic (btownchiro.com)
Greensboro Location Greensboro Chiropractic (greensborochiropractor.net)
High Point Location High Point Chiropractic (highpointchiropractor.net)
Winston-Salem Location Winston-Salem Chiropractic (chirows.com)

Information We Collect

We collect information in two main ways when you interact with our websites:

  • Information You Voluntarily Provide: This includes information you submit through contact forms, appointment request tools, or newsletter sign-ups (such as your name, email address, phone number, preferred clinic location, and brief notes regarding your inquiry).
  • Automated Usage Data: Like most standard websites, we automatically collect non-personally identifiable information, including IP addresses, browser types, referring pages, access times, and user interaction data through standard cookies and web analytics tools to improve site performance.

Protected Health Information (HIPAA Notice)

Please note that general web form inquiries submitted through our public website are intended for administrative scheduling and general questions. Detailed personal health information, medical history, and clinical diagnosis records ("Protected Health Information" or PHI) are protected under the Health Insurance Portability and Accountability Act (HIPAA).

Once you become a patient, your health records are governed strictly by our Notice of Privacy Practices provided to you during clinical onboarding, which detailing your legal rights under federal health privacy laws.

How We Use Your Information

Information collected through our website is used solely for legitimate business purposes, including:

  • Responding to your inquiries and scheduling appointment requests at your chosen clinic.
  • Sending confirmation notices, reminders, and relevant practice announcements.
  • Improving website navigation, operational performance, and user experience.
  • Fulfilling legal and regulatory obligations.

Strict Mobile & SMS Privacy Commitment (A2P 10DLC)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.

Text Messaging & SMS Communications

If you choose to provide your mobile phone number on an online request form or opt into receiving text messages from Chiropractic Clinics of the Carolinas or any of our locations, you consent to receive appointment reminders, status notifications, and customer service communications via SMS.

  • Message and data rates may apply based on your mobile provider plan.
  • Message frequency varies depending on your appointment schedule and interactions.
  • You may opt out of SMS communications at any time by replying STOP to any text message. For assistance, reply HELP or contact your local office directly.

Cookies and Tracking Technologies

Our website utilizes standard browser cookies and analytical scripts (such as Google Analytics) to analyze site traffic and understand user preferences. You can configure your browser to decline cookies or alert you when cookies are being sent. However, disabling cookies may impair some functional features of our site.

Third-Party Web Links

Our website may contain links to external third-party sites, including patient educational resources, social media channels, or local directory platforms. We do not control and are not responsible for the privacy practices or content of third-party websites.

Data Security

We implement administrative, technical, and physical security measures designed to guard your personal information against unauthorized access, loss, or misuse. All administrative submit actions operate over encrypted (HTTPS/SSL) connections.

Children's Online Privacy

Our website is directed toward adults seeking family healthcare information. We do not knowingly collect personal information online from children under the age of 13. Any pediatric care arrangements must be requested and managed directly by a parent or legal guardian.

Updates to This Policy

We reserve the right to revise this Privacy Policy periodically to reflect changes in legal requirements, practice operations, or technology. Updated revisions will be posted directly to this page with an updated "Last Updated" date.

Contact Us

If you have questions or concerns regarding this Privacy Policy or our data management practices, please reach out to our administration team at your local clinic or contact us at:

Chiropractic Clinics of the Carolinas
Attn: Privacy Administrator
Email: [email protected]
Website: www.chiroclinics.com